Refund Policy

We want you to be completely satisfied with your purchases from Pawcely™ 🐾

If you receive a defective or non-compliant product, please contact us within 30 days of receipt at the following address:
📩 pawcely.contact@gmail.com

📦 Return conditions:

• The product must be in its original packaging and unused.

• Return shipping costs may be borne by the customer depending on the circumstances.

Once the product has been received and verified, we will proceed with a full refund or an exchange according to your preference.

Thank you for your trust 💕